Privacy Policy

Introduction

Pharmabase Inc. and our subsidiaries and affiliated companies ("Company" or "We") respect your privacy and are committed to protecting it through compliance with this policy.

This "Privacy Policy" describes:

• How we collect, use, disclose, and protect the personal information of our clients and website users ("You");
• The types of information we may collect from you or that you may provide when you visit our website or mobile application on a mobile device such as a mobile phone, PDA, smartphone, or tablet (collectively, "Platform");
• Our practices regarding the collection, use, retention, protection, and disclosure of this information.

We will only use your personal information in compliance with this policy, unless otherwise indicated by applicable law. We take measures to ensure that the personal information we collect about you is adequate, relevant, not excessive, and used for limited purposes.

The Platform may include links to third-party websites, plug-ins, services, social networks, or applications. By clicking on these links or enabling these connections, the third party may collect or share data about you. If you follow a link to a third-party website or use a third-party plug-in, please note that these third parties have their own privacy policies and we accept no responsibility for these policies. We do not control these third-party websites and we encourage you to read the privacy policy of each website you visit.

This policy DOES NOT APPLY to information:

• That we collect offline or through any other means, including on any other website operated by the Company or third parties, including our subsidiaries and affiliated companies;
• That you provide to a third party or that is collected by a third party through any application or content (including advertising) that may be linked to or accessible from the Platform.

Please read this policy carefully to understand our policies and practices regarding the collection, processing, and storage of your information. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using our Platform, you indicate that you understand, accept, and consent to the practices described in this policy.

We reserve the right to modify this Privacy Policy at any time. We will reflect all changes to this Privacy Policy on our Platform. Your continued use of our Platform after such changes constitutes your acceptance of this Privacy Policy, as revised.

What Personal Information We Collect

Personal information means information about an identifiable person ("Personal Information"). The Company collects Personal Information when you voluntarily provide it through our Platform, or when you provide it to us by other means. For example, we may collect personal information when you:

- Contact us by email, phone, postal mail, or other correspondence;

- Register for a service we provide; or

- Subscribe to receive our newsletters.

We collect and use several types of information about you, including:

• Personal Information that we may reasonably use to identify you directly or indirectly, such as your name, postal address, email address, telephone number, IP address used to connect your computer to the Internet, username or other similar identifier, billing and account information, social insurance number, and any other identifier we may use to contact you;
• Non-personal information that does not directly or indirectly reveal your identity or relate directly to an identifiable person, such as demographic information or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific feature of the Platform;
• Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your Internet connection, the equipment you use to access our Platform, and usage details;
• Non-personal details about your interactions with the Platform, including full Uniform Resource Locators (URLs), clickstream to, through, and from our Platform (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service.

How The Company Collects Information Through Technological Means

When you visit our Platform, we may collect information that is automatically sent to us by your web browser or mobile device. This information may include your domain name and numerical IP address. We may also collect other information, such as the type of browser you use, the pages you visit, and the files you request.

We use this information to better understand how visitors use our Platform, and to improve them to better meet your needs. The amount of information sent by your web browser or mobile device depends on the browser, mobile device, and settings you use. Please refer to the instructions provided by your browser and mobile device if you want to learn more about the information it sends to websites you visit, or how you can modify or restrict it.

The Company may use "cookies" and other similar devices on our Platform to improve their functionality. These devices may track information that includes, among other things: (i) the IP address; (ii) the type of web browser and operating system used; and (iii) the Platform pages visited. If you want to disable cookies, consult your browser or mobile phone's help menu to learn how to do so. If you disable cookies, you may not be able to access certain features of our Platform.

Information We Collect Through Cookies And Other Automatic Data Collection Technologies

When you navigate and interact with our Platform, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Platform, including traffic data, location data, logs and other communication data, and the resources you access and use on the Platform;
• Information about your computer or mobile device and your internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical information and may include Personal Information that you provide to us or that we receive from third parties. It helps us improve our Platform and provide a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage trends;
• Store information about your preferences, allowing us to customize our Platform according to your individual interests;
• Recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or mobile device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of our Website and Mobile Application. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website and Mobile Application;
• Flash Cookies. Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to our Platform. Flash cookies are not managed by the same browser settings as those used for browser cookies. For information on managing your privacy and security settings for Flash cookies, see the Choices About How We Use and Disclose Your Information;
• Web Beacons. Pages of our Platform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related Platform statistics (for example, recording the popularity of certain Platform content and verifying system and server integrity);
• Google Analytics. Website traffic is monitored and reported by Google Analytics, a web analytics service. Google monitors and tracks the use of our service. Other Google services have access to this data. Google may personalize and contextualize advertisements on its own advertising network using the information collected;
• Firebase. Google Inc. offers Firebase as a development platform for mobile and web applications. It provides a variety of tools and services aimed at enabling developers to create high-quality and scalable applications efficiently. Firebase encompasses both "frontend" and "backend" services, offering features such as real-time databases, push notifications, and analytics. The "backend" services include hosting, databases, storage, and authentication.

How The Company Uses And Discloses Personal Information

The Personal Information we collect may be used by the Company for purposes for which it was collected, as provided in this privacy policy, or for other purposes disclosed to you and to which you consent.

For example, we may use your Personal Information to: respond to your requests; provide you with requested services; send you informational communications; perform other purposes disclosed to you and to which you consent; perform any other purpose authorized or required by law. We may transfer Personal Information to third-party service providers who help us achieve these goals.

Some or all of the Personal Information we collect may be stored or processed in jurisdictions outside of Canada. As a result, this information may be subject to access requests from governments, courts, or law enforcement in these jurisdictions in accordance with laws applicable in these jurisdictions.

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose the personal information we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliated companies;
• In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets, in which Personal Information held by us about our customers and users is among the assets transferred;
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require that these third parties keep Personal Information confidential and use it only for the purposes for which we disclose it;
• To contractors, service providers, and other third parties we use to support our business (such as analytics providers, search engine facilities, or developers who help us improve and optimize our Platform) and who are contractually obligated to keep Personal Information confidential, use it only for the purposes for which we disclose it, and process Personal Information with the same standards set forth in this policy;
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
• With your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PHARMABASE INC., our customers, or others.

How We Protect Personal Information

The security of your Personal Information is important to us. We protect your Personal Information by maintaining appropriate physical, organizational, and technological security measures commensurate with the sensitivity of that Personal Information. Personal Information can only be accessed by people within our organization who need such access to provide you with the services indicated above.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

We retain the Personal Information we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.

Access and Correction

It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes. Under law, you have the right to request access to and correct Personal Information we hold about you.

We may ask for specific information to help us confirm your identity and your right to access, and to provide you with the Personal Information we hold about you or to make requested changes. Applicable law may permit or require us to refuse to provide you with access to some or all of the Personal Information we hold about you, or we may have destroyed, erased, or made anonymous your Personal Information in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons, subject to any legal or regulatory restrictions.

Withdrawal Of Your Consent

Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]. Please note that if you withdraw your consent, we may not be able to provide you with our services. We will explain the impact to you at the time of helping you with your decision.

Changes To Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account and through a notice on the Platform home pages.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and valid email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.