Fair, transparent pharmacy replacement

Our values

• Empowerment

  We give pharmacists, pharmacy students and owners tools that put them in control: choosing shifts, negotiating terms directly, invoicing and managing replacements, with no middleman.

• Transparency

  Every contract shows its terms up front, and our fees are simple: one fixed subscription for pharmacies, free for professionals, with no commission or hidden fees.

• Innovation

  We keep improving the app based on our users' feedback to make pharmacy replacement simpler and faster.

• Community

  We support Quebec's community pharmacy network, including in the regions: money saved on agency fees stays with pharmacies and the professionals who work in them.

Our code of ethics

These are the commitments we make to the pharmacies and professionals who use PharmaBase.

• Clear, predictable fees

  One fixed subscription per pharmacy, free for pharmacists and students. No commission on shifts and no hidden fees. Any price change is announced before renewal.

• Freedom to hire

  No non-solicitation clause. A pharmacy can hire a pharmacist it met on PharmaBase, including for a permanent position, at no cost.

• Terms shown up front

  Every contract shows the hourly rate, per diem, travel expenses, housing, pharmacy software and prescription volume. The rate is negotiated directly between the pharmacy and the pharmacist.

• Verified professionals

  We manually verify every pharmacist's licence with the Ordre des pharmaciens du Québec, and every student's enrollment in a pharmacy program.

• Clear cancellation rules

  Cancelling a confirmed contract requires both parties’ agreement and at least 14 days’ notice, except for illness or emergency. After each shift, the pharmacy can rate the professional, and repeated late cancellations or no-shows can lead to account suspension.

• Room for the next generation

  Pharmacies can open some shifts to pharmacy students, always under a pharmacist's supervision, in line with the Ordre's rules.

• Across Quebec

  From major cities to the regions, every contract shows housing, travel expenses and per diem, and the distance is calculated automatically for each professional.

• Simple invoicing

  Professionals invoice their shifts right in the app, with GST and QST. Pharmacies receive clear, complete invoices.

• Direct communication

  Pharmacies and professionals talk directly through the app's built-in messaging, with no middleman, to settle the details of a shift.

• By pharmacists, for pharmacists

  PharmaBase was founded by a pharmacist who knows the realities of the field: overwork, shortages and agency fees. The app is built around a pharmacy's day-to-day.

Our documents

These commitments are set out in our Terms and Conditions and Privacy Policy.